What a lovely team, from the helpful lady I spoke to on the phone organising it, to the receptionists who did the paperwork, to the nurses who cared for me, and to the doctor’s gentle scoping. The service was great, the facilities immaculate, everyone caring and helpful, and despite my own awful gag reflex, it seemed to be as good as gastroscopy is going to get, including the nasal approach which was less awful than the old oral approach. I also appreciated the face to face advice afterwards from the nurses caring for me and from the consultant, and importantly the written report to mull on later.